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Meta Bee

AI WhatsApp Platform for Growing Businesses

Meta Bee turns WhatsApp into your always-on sales and support desk. Each business gets its own number, FAQs, knowledge base, and leads. Messages hit FAQ first for instant answers; everything else is answered by AI grounded in your uploaded documents — then leads and conversations sync into your CRM workflow.

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Your customers already live on WhatsApp. Meta Bee meets them there — answers in seconds, never forgets your pricing or policies, captures every lead, and keeps CRM updated so your team closes instead of copy-pasting chats.

Why teams choose Meta Bee

  • WhatsApp-native AI — meet customers where they already message you
  • FAQ instant answers + document RAG when questions go deeper
  • Lead capture built in — every chat can become a pipeline opportunity
  • CRM-ready multi-tenant architecture — one platform, many businesses
  • Upload docs once — AI answers with your real pricing, services, and policies
  • Production Docker stack — ready to deploy, not a demo script

Agentic Workflow Architecture

WhatsApp message in → tenant isolation → FAQ first, RAG when needed → lead capture + CRM sync → reply back on WhatsApp.

Live path · FAQ + lead

YesNoYesNo / alwaysStartWhatsApp Cloud API webhookInbound message · MetaResolve tenant + sessionBusiness · number · isolationLoad FAQs · docs · CRM configFAQ match?Instant FAQ replyRAG retrievalpgvector · embeddingsLLM — grounded answerDocs · pricing · policiesLead intent?Capture / update leadCRM syncPipeline · follow-upSend WhatsApp replyPersist conversationEnd
Decision gate
WhatsApp / tenant
FAQ / reply
RAG / LLM
Lead / CRM

Key Capabilities

01

WhatsApp AI agents

Meta Cloud API webhooks power real conversations. Customers message; Meta Bee replies with FAQ hits or grounded AI — no app install required on their side.

02

Knowledge that sells

Upload service menus, pricing, and policies. Chunking + embeddings + vector search retrieve the right context so answers sound like your best staff — not generic fluff.

03

FAQ first, AI second

High-frequency questions return instantly from your FAQ bank. Ambiguous asks fall through to RAG + AI — fast when possible, smart when needed.

04

Leads & CRM sync

Conversations and lead records stay scoped per business and ready to flow into CRM — so marketing and sales see who asked, what they wanted, and when to follow up.

05

True multi-tenancy

Businesses, users, messages, documents, and FAQs isolated by tenant. One Meta Bee deployment powers many brands safely.

06

Built for production

Next.js + FastAPI + PostgreSQL/pgvector with Docker, nginx, and TLS paths — ship to cloud without rewriting the demo.

Built With

Next.jsReactFastAPIPostgreSQLpgvectorOpenAIWhatsApp Cloud APIDockerCRM hooks

At a Glance

WhatsApp AIRAG knowledgeLead CRMMulti-tenant

Ready to try Meta Bee?

See how Meta Bee fits your team. Request a demo — or grab the product brief when it's ready.

Request a Demo Download docs · soon
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