HealSpeak.ai
AI Voice Receptionist for Healthcare
HealSpeak.ai is the AI voice receptionist built for clinics and hospital groups. It replaces overloaded call centers with 24/7 multilingual voice AI that books, cancels, and reschedules — then syncs into CRM and scheduling. Run it as multi-tenant SaaS across many hospitals, or install on-premises. The same core adapts to different healthcare domains with full customization.
Stop paying for call-center seats that still miss patients after hours. HealSpeak answers every line, in their language, across every hospital in your network — SaaS in the cloud or locked down on your servers — customized to your specialty, brand, and workflows.
Why teams choose HealSpeak.ai
- Call-center replacement — 24/7 voice AI that answers, routes, and books without hold music
- Multi-hospital ready — one platform, many hospitals / clinics with isolated data and branding
- SaaS or on-premises — cloud subscription or private installation inside your infrastructure
- Domain customization — primary care, dental, diagnostics, specialty clinics — tailored flows & scripts
- Multilingual voice & text — serve patients in the language they actually use
- End-to-end booking + CRM sync — book, cancel, reschedule, and push records where your team works
- Human handoff when needed — escalate to staff instead of trapping callers in a bot loop
- White-label & workflow control — voices, prompts, departments, and SLAs configured per tenant
Agentic Workflow Architecture
Real LangGraph flow: clinic context → intent extraction → confidence gate → conversation router (booking, FAQ, cancel, handoff) → response + TTS.
Live path · Booking
Key Capabilities
Call-center replacement
HealSpeak takes inbound patient calls and chats around the clock — no queues, no after-hours voicemail black hole. It understands intent, books or adjusts appointments, and only escalates when a human must step in. Front desks reclaim time; patients stop hanging up.
Multi-hospital & multi-clinic
Operate one HealSpeak deployment across an entire hospital group. Each hospital or clinic gets isolated patients, doctors, slots, branding, and voice config — with central oversight for the network. Scale from a single OPD to a multi-site enterprise.
SaaS delivery
Go live fast on managed cloud SaaS: provision hospitals as tenants, connect numbers and calendars, and let ELAPS handle uptime, updates, and scaling while you focus on care operations.
On-premises installation
For regulated or air-gapped environments, install HealSpeak inside your own infrastructure. Keep PHI and call data on your network with the same agentic booking, multilingual voice, and CRM integrations — under your compliance boundary.
Cross-domain customization
The same product adapts to different healthcare domains — general hospitals, dental, diagnostics, specialty clinics, and more. Customize intents, scripts, departments, booking rules, languages, and CRM mappings per domain without rebuilding from scratch.
Multilingual by design
Patients talk or type in their preferred language. HealSpeak keeps the conversation natural across languages so access to care is never blocked by a language barrier.
Complete booking + CRM integration
Book, cancel, reschedule, look up visits by phone, resolve live doctor slots, confirm out loud, and sync appointments into CRM, calendars, and hospital systems — no double entry for staff.
Agentic voice with safe handoff
LangGraph multi-turn agents plus LiveKit/ElevenLabs voice. When cases are sensitive or unclear, HealSpeak creates a staff handoff — automation with a clinical safety net.
Built With
At a Glance
Ready to try HealSpeak.ai?
See how HealSpeak.ai fits your team. Request a demo — or grab the product brief when it's ready.